Privacy Policy

Last Updated: June 3, 2026

This Privacy Policy describes how Moxei ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from moxei.shop (the "Site"). By using our Services, you agree to the practices described below.

1. INFORMATION WE COLLECT

We collect personal information to provide a better shopping experience. The data we collect depends on your interaction with us:

  • Information You Provide Directly: Name, email, shipping/billing address, phone number, and payment confirmation.

  • Information Collected Automatically: We use cookies and similar technologies to collect your IP address, device information, and browsing behavior (pages visited, time spent).

  • Information from Third Parties: We receive data from our e-commerce platform (Shopify) and payment processors to facilitate your orders securely.

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

  • Providing Services: To process orders, manage accounts, and handle shipping.

  • Communication: To send order updates or respond to customer support inquiries at info@moxei.shop.

  • Security: To detect and prevent fraudulent activities, chargebacks, or unauthorized access.

  • Improvement: To analyze website performance and personalize your shopping experience.

3. SHARING YOUR INFORMATION

We do not sell your personal data. We only share information with trusted partners to run our business:

  • Service Providers: Shipping companies, payment gateways, and marketing partners.

  • Legal Compliance: If required by law to protect our rights or comply with judicial proceedings.

4. SECURITY & DATA RETENTION

While no system is 100% secure, we implement physical and electronic safeguards (such as SSL encryption) to protect your data. We retain your information only as long as necessary to fulfill orders, maintain financial records, and comply with legal requirements.

5. YOUR RIGHTS & CHOICES

Depending on your location, you have the right to:

Access, correct, or delete your personal data.

Withdraw consent for marketing communications.

To exercise these rights, please contact our support team at info@moxei.shop.

6. CHILDREN’S PRIVACY

Moxei does not knowingly collect information from children under the age of 16. If we discover such data has been collected, we will delete it immediately from our servers.

7. CONTACT US

If you have any questions, complaints, or need more information about our privacy practices, please contact us anytime:

Business Name: Moxei

Phone: +1 319-532-5405

Email: info@moxei.shop

Business Address:  5542 Shamrock St, Houston, TX 77017, United States

Business Hours: 9:00 AM – 4:00 PM (Monday – Friday) EST